ClickTale Provides User Testing for Those on a Budget… or for Free!
Wednesday, November 19th, 2008
So everyone would love to see how people use and view their website but it’s easier said than done. In a perfect world, everyone would have a budget and a good chunk of time for user testing but for smaller web projects this never happens. For those of you who don’t have the budget or time to conduct user testing head on over to ClickTale.
ClickTale provides multiple options or anonymously recording random user sessions. It basically records a video of the mouse moving around the screen and the interaction with forms and such. This is priceless user testing for no cost. Granted you do not get to see the user and their actual reactions and you cannot ask them questions but this is a phenominal tool for finding usability and design issues with your site. You can see if your users are actually scrolling down your pages or if they are having trouble with your forms. It even has some basic heat maps generated for you (by vertical mouse position).
So head over there and sign up for a free account. They limit you to 100 pages recorded per week but it is a great service to go along…
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